Legal
Refund policy
Last updated: 4 October 2026
In plain words
- Bought Garble Plus on garbl.app and not happy with it? Ask within 14 days of a payment and you get that payment back in full.
- Bought it in the iPhone app? Apple handles the refund.
- Cancelling stops the next renewal. You keep Plus until the period you paid for ends.
Bought on garbl.app
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
You can get a full refund of any Garble Plus payment within 14 days of that payment, for any reason. Ask for it through the link in your Paddle receipt, at paddle.net, or by emailing aleksandrs@hey.com from the address you paid with. Plus ends when the refund is made.
After 14 days a payment isn’t refundable, but you can cancel at any time to stop the next one: use Manage subscription in your account.
Bought in the iPhone app
Garble Plus bought in the iPhone app is sold by Apple, so refunds follow Apple’s policy. Ask for one at reportaproblem.apple.com. To cancel, open Settings, tap your name, then Subscriptions.
Your rights
This policy adds to your rights under consumer protection law. It doesn’t take any away.
Contact
Questions about a refund: aleksandrs@hey.com. See also our terms of use and help.